Lifecycle Management
Keeping Africa's medical equipment operational — longer, more reliably, more cost-effectively.
70% of medical equipment in Africa is non-functional at any time.
This is one of Africa's most under-reported health system failures. Hospitals acquire equipment — often at great cost — and within years it stops working due to a broken part, a software update the OEM no longer provides, or simply the absence of any preventive maintenance programme. Patients are turned away. Budgets are spent on replacement rather than expansion. Jos•Hansen's Lifecycle Management service exists to break this cycle — and has done so since 1919.
Preventing failure before it happens.
Planned preventive maintenance (PPM) programmes reduce unplanned equipment breakdowns by up to 60% compared to reactive-only servicing. Jos•Hansen's manufacturer-certified biomedical engineers follow OEM-specified maintenance schedules adapted for African operating conditions — including high utilisation, tropical environments and variable power supply. Every visit produces a service report with compliance status for regulatory and accreditation purposes.
Reduction in unplanned breakdowns with a planned preventive maintenance programme vs reactive-only servicing
Maintenance schedules adapted from manufacturer specifications for African operating conditions
Service report issued per visit — compliance documentation for health authority and accreditation audit
Genuine parts when you need them — wherever you are.
Waiting six months for a spare part to clear customs is not unusual in Africa. Jos•Hansen manages the sourcing, importation and customs clearance of genuine OEM spare parts across all major medical equipment brands — Accuray, Varian, Siemens, GE, HORIBA, Olympus and more. Where OEM parts are discontinued, we source high-quality compatible alternatives. Local stock of fast-moving consumables means shorter lead times where it matters most.
Extending equipment life well beyond OEM expectations.
Jos•Hansen specialises in equipment that the original manufacturer no longer supports — systems where parts are discontinued, software is unsupported and service contracts are unavailable. Our engineers develop bespoke maintenance protocols, train local biomedical technicians and source alternative components to sustain these systems for years beyond their expected retirement. This has been our core capability since 1919.
What a lifecycle partner actually does.
A maintenance contract is a document. A lifecycle partner is an engineering team that knows your equipment, stocks your parts, trains your technicians and keeps your systems running through every challenge the African environment presents.
Cross-manufacturer expertise
We maintain equipment from Accuray, Varian, Elekta, HORIBA, Siemens, GE and Olympus — across radiotherapy, laboratory, imaging and critical care. One service partner for your entire equipment estate.
End-to-end parts importation
We source, import, clear customs and deliver genuine OEM and high-quality compatible spare parts across East and Southern Africa. Local buffer stock of fast-moving items means no six-month waits for critical components.
Local biomedical technician training
We train your in-house biomedical team on equipment-specific maintenance procedures — building the internal capacity to handle routine issues and reduce your dependence on external engineers for every fault.
Regulatory compliance documentation
Every maintenance visit produces a structured service report — equipment status, work performed, parts replaced, compliance rating. The documentation your biomedical engineering department needs for health authority inspection.
A track record in numbers.
Lifecycle management is a long-term commitment. These are the numbers that define what Jos•Hansen has built over more than a century of medical equipment servicing in Africa.
Major OEM brands maintained — Accuray, Varian, Elekta, HORIBA, Siemens, GE HealthCare and Olympus
Of medical equipment servicing experience in Africa — from 1919 to the present day
Emergency corrective maintenance response for critical equipment failure across East Africa
Equipment life extension achievable beyond OEM support period — reducing replacement capital expenditure
From scheduled maintenance to orphaned equipment rescue.
Preventive maintenance programmes, genuine spare parts sourcing, equipment life extension refurbishments and specialist management of orphaned equipment — Jos•Hansen provides the complete post-installation support lifecycle for medical equipment across East and Southern Africa.
Global manufacturers. African execution.
Every product we supply is sourced from world-class manufacturers and backed by Jos•Hansen's local installation, training and service capability across East and Southern Africa.
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Partner with Jos Hansen
Talk to our procurement and operations teams about your next infrastructure, healthcare or scientific deployment.